WBG Support Desk

The most efficient way of contacting our technical support team.

  • We monitor the Desk from 9:00 AM to 5:00 PM (EST), Monday through Friday.
  • We reply to tickets within one business day, and sooner for urgent matters.
  • You authorize The Whole Brain Group at an hourly rate of $150 to investigate and resolve the issue(s) you are reporting. This time begins with assessment of the issue. We will contact you if more than one hour is required.

If you have a WholeBrainCare Basic agreement, then your first hour is free.